Frequently Asked Questions

Do you have a Facebook group? Yes! You can find it in our groups on tab on our Facebook facebook or copy this link: www.facebook.com/groups/zipeaseBST

Are Zipease true-to-size? Zipease are a relaxed fit toddler and baby romper. That means they run true to sizes AND fit past the size range due to the stretch and high-quality of fabrics used. Sidenote: I have never had an issue with shrinkage. No need to size up at all.

What is your turn around time? Average turn round time is 2-5 business days. Please refer to each individual listing for a more specific turn around time.

Do you offer coupons and sales? From time to time, we offer discounts. Sale and custom items are FINAL. Follow us at www.facebook.com/ZipeaseRompers to stay up to date on the latest sales and promotions.

Do you have a return policy? You may return your item(s) up to 7 days after you receive it. To be eligible for a return, your item must be returned in the same condition in which you received it. Only items that are defective or damaged in shipping will be considered for a return or exchange. The sizing measurements of each item is described in its listing. Remember, all items are handmade and fabric placement will vary. Custom and sale items are non-refundable. If you have any other questions or concerns, please contact us at info@zipease.com.